The Friends Centre collects information about all its staff and learners for various administrative, academic and health and safety reasons. Because of the Data Protection Act 1998, we need your consent before we can do this, and you will have signed to agree to this on your enrolment form.

How We Use Your Personal Information

The personal information you provide is passed to the Skills Funding Agency, and the Department for Business, Innovation and Skills. Where necessary it is also shared with the Department for Education, including the Education Funding Agency.

The information is used for the exercise of functions of these government departments and to meet statutory responsibilities, including under the Apprenticeships, Skills, Children and Learning Act 2009, and to create and maintain a unique learner number (ULN) and a personal learning record (PLR). The information you provide may be shared with other organisations for education, training, employment and well-being related purposes, including for research.

You may be contacted by the English European Social Fund (ESF) Managing Authority, or its agents, to carry out research and evaluation to inform the effectiveness of the programme.

Each learner has a unique learner number (ULN), which can be used to access your personal record with the Learner Record Services. This enables you to see your history of qualifications taken. You are able to request your ULN from reception with a form of identification and check your record at


It is essential you inform us if your address changes at any time. Once we have received your certificates it will be posted to you if you have paid the £10 certificate admin fee. So, if your address changes please update us by emailing [email protected].

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