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Securing your booking
Once we have confirmed that your booking is available, a non-refundable deposit of 25% of the total room hire charge is payable for bookings of £300 or more. For bookings of less than £300, the full balance is payable immediately to secure the room.
For bookings of up to £300: With less than 2 weeks’ notice we will charge you the full total you paid to secure the booking. With 2-4 weeks’ notice we will refund you half the total you paid to secure the booking. With over 4 weeks’ notice we will return the total hire fee excluding a £20 admin fee.
For bookings of over £300: Your non-refundable deposit will be retained as a cancellation fee.
Long term bookings (i.e. more than one session) which you then cancel (for whatever reason) we will charge you for the entire duration of the booking. This is because we are a small charitable organisation that relies on income from room hire to maintain the building and a long term booking made by you may have precluded another hirer using that same facility. If we cancel the hire for any reason we will return all deposits or monies in full.